To obtain full, face value refunds plus all convenience/service fees (excluding shipping) please send via US Mail un-ripped, original COVENTRY tickets (with the stub still attached) to the ticket company that you originally purchased the ticket(s) from (either Phish Tickets or Ticketmaster).
If you purchased from Phish Tickets, send your unripped ticket(s) to:
ATTN: Customer Service
PO Box 1911
Charlottesville, VA 22903
If you purchased from Ticketmaster, send your unripped ticket(s) to:
4445 Corporation Lane
Virginia Beach, VA 23462
If your ticket(s) were left at WILL CALL by Phish Tickets or Ticketmaster and were never picked up, you will receive a full refund including all convenience/service fees (excluding shipping) & you don't need to contact us, the refund will be issued automatically.
YAHOO AUCTION WINNERS please contact this e-mail address for further information: firstname.lastname@example.org
If you’d like your ticket(s) back (without the stub), just include a self-addressed, stamped envelope when you request your refund.
Please expect your refund to appear on your credit card statement within 3-4 weeks from the time you mail in your ticket(s). If you placed your order with Phish Tickets you will receive a confirmation e-mail acknowledging that your refund has been processed.
If you purchased your Coventry ticket(s) from someone other than TicketMaster or Phish Tickets you should send your unripped ticket(s) to:
PO Box 64887
Burlington, VT 05406
Please include your full name, mailing address, telephone number and email address with your ticket(s). Also, please include details about how you obtained your ticket(s) (i.e. ebay, ticket broker, etc.). We will refund only the face value of the ticket(s).
We appreciate your patience and apologize for any inconvenience.